( FAQ )
La file, par écrit.
Cadence, places et ce que nous ne ferons pas — noirci sur papier avant qu’un brief n’arrive sur le bureau.
Envoyer un brief
01
( Briefs )
Send a PDF of the problem, the date it has to ship, and who decides. We reply in five working days if we can take it.
Designers and a producer. No account layer between the brief and the work.
No. Paid sprint or retainer. We do not decorate speculative decks.
We hold it if it can survive a site and a year of live work. We do not rebuild for the sake of a rebuild.
Yes, if the system can take it. The first week is in the queue, not a workshop off to the side.
Yes. We share the studio queue — not a shadow brand team that invents in parallel.
A few hours with the studio desk. Full-time seats sit in Toronto hours.
Pitch-only work, unpaid tests, and briefs with no decision-maker. If it is not a real problem, it is not a brief.
02
( Cadence )
A weekly queue. Identity, site, and product share one list — not three agencies in parallel.
Two weeks on live work, paid. Not a chemistry coffee and not a take-home test.
In the room, the week it ships. We do not hold a big-bang reveal at the end.
We hold it. Changes after lock are a new brief, not unlimited rounds inside the old one.
Only if the retainer ends. Launch is not a handoff into silence.
No. Quoted per seat. A menu that ignores the problem is decoration.
Between quarters, yes. The queue does not keep a ghost seat on the roster.
After we take the brief. We do not NDA a sales call.
03
( Toujours bloqué )
( Toujours bloqué )
Si la liste l’a oublié — écrivez quand même.
Nous lisons chaque brief dans la même file du studio. Pas de formulaire qui fait semblant d’être une conversation.
Envoyer un brief